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Job Details

Customer Service Representative - Full Time

Date Posted:
May 17, 2017
Job Title:
Customer Service Representative - Full Time
Job Category:
Hospitality, Sales & Service
Bradford West Gwillimbury

Job Description:

Canadian owned and operated for 40 years, Wintergreen Learning Materials is the leading supplier of learning materials to Canadian educators and daycare centres. We have a requirement for an experienced Customer Service Representative looking for an opportunity in a fast-paced, collaborative work environment.

Job responsibilities include, but are not limited to:

  • Responding to customer inquiries (phone, fax, e-mail) to meet their requirements
  • Manage and resolve customer issues
  • Customer follow-up via phone and email
  • Process customer orders using Microsoft Dynamics GP
  • Tracking and tracing sales orders through multiple shipping companies
  • Answer inquiries and provide information to customers
  • Introduce new products and promotions to client base


Wintergreen Learning Materials


  • Minimum 1-year Customer Service experience in a distribution facility
  • Excellent written and verbal communication skills
  • Willingness to work closely with peers and supervisor in a collaborative work environment
  • Excellent computer skills using Microsoft Office-Word, Outlook and Excel
  • Exceptional phone mannerism
  • Effective time management skills and exceptional attention to detail
  • Demonstrated ability to develop and maintain positive relationships
  • Ability to multi-task in a fast-paced environment and have excellent communication skills
  • Self motivated with a committed, dedicated work ethic
  • Positive attitude, excellent listening and critical thinking skills
  • Able to effectively work with others, problem-solve, make quick decisions
  • Bilingualism would be an asset

How To Apply:

If you are driven by a high standard of customer satisfaction please send your cover letter resume to the attention of: Customer Service Supervisor jobs@wintergreen.ca 

(Job posted by Employer with CONTACT bradford WORKS)

Advertised Until:

May 31, 2017


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